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What to do About Non-Paying Clients

Empty Pockets by danielmoyleNo matter what industry you are in or what you sell, a scary question always looms on the business owner’s doorstep: What to do about non-paying clients. Hopefully you will never run into non-paying clients or customers. We hope all your business is paid for up front or in a timely manner. Unfortunately, some business owners aren’t so lucky. Here are a few suggestions for how to deal with or prevent non-paying clients.

Project Management Programs by Jake Rogillio

Basecamp, Teamwork, or Podio? Which one of these project management programs would best suit your business needs?


As a small business owner that primarily works online, project management programs are an essential part of our daily operation. Now, when researching the different programs available, we noticed just how many project management programs there were. So how do they stack up? Sutton Creative Studios has done the research. Let’s see just how far down the rabbit hole goes.

Excuses are for the Weak

I’m THRILLED to say Sutton Creative Studios is in the midst of working on FIVE website projects. This is one of the tasks I LOVE to do, so it’s a very exciting time for me and the company. Along with the excitement, however, there is sometimes stress and difficulty. In my case, yesterday I was trying to take scrolling screenshots of the current version of a site before I began tearing it apart to rebuild it. Snagit, one of my most favorite tools, and I weren’t getting along and it refused to scroll. I knew I had to get around this dilemma, however, because to tell the client “I don’t have the old content because Snagit wasn’t working.” would be a lame excuse. And excuses are for the weak.

Working at Home with a Newborn

Pacifier by yenhoonI’m willing to bet that if you are a small business owner and reading this article you have, at some point, worked in an office. If you are now operating your business out of your home you know that there are challenges, particularly staying focused. Adding a new family member to the picture can cause further complications. Seeing as we have experience with this, here are my suggestions for working at home with a newborn.

Our First Experience with Google+ Hangouts on Air

Yesterday we had our first experience with Google+ Hangouts on Air. Let me be frank here – it was also my first real experience hosting a webinar. I was well prepared, having researched my topic and prepared my Prezi in advance, and by the time the event was to start, I was stoked! 

5 Reasons to Hire a Virtual Assistant

Breathe in. Breathe out. I know this simple task can be hard to remember as a business owner. You get so wrapped up in all you have to do that you forget to breathe. Yup, I’ve been there too. Because it’s not good to forget to breathe, I’ve prepared a list of 5 reasons to hire a virtual assistant. Trust me; As a business owner you NEED to read this article.

Slow Down and Do it Write

Day 22 by RichardNo, that was NOT a typo. I said slow down and do it WRITE. Have you experienced a mind block when forcing yourself to do something creative and only giving yourself a limited amount of time? I certainly have! In my case, it happens when trying to force myself to write articles for this blog.

I have a solution for you: Slow down! Write when it feels right. Working with our new team, I have been fortunate enough to have time to start an editorial calendar. Using Google Docs, I started a dated spreadsheet where I write my ideas for article titles, as well as a brief, or sometimes more in-depth, description of what the article will be about. As our team members review the article list, they can sign up to write a specific article, or even suggest other articles. (Great news! You will soon see articles written by our team and not just me!)

Getting Past Brain Freeze

People Turn Down Free Publicity by WireLizardMy brain is frozen. Yup, I admit it. I’m temporarily stuck because I have brain freeze. You may be thinking, “Brain freeze?” Mmm hmmm… That’s what I said. I’m in the process of writing another article and in writing one sentence there is a word I want to use but I can’t remember what it is. It’s on the tip of my tongue but I just can’t get it out. This word has had me in a quandary since last night.

What do you do when you have a brain freeze? My suggestion is move on.

Eat That Frog

Eat That Frog by Brian TracyBefore I even begin writing this, I must mention that the article would never have happened if it weren’t for a book my old business coach had me read: Eat That Frog by Brian Tracy. At the time I was struggling with MAJOR procrastination issues, and that’s what this book is all about. If you haven’t read it, I encourage you to procrastinate just a little bit longer and give this book a read.

Eat That Frog: It sounds gross, yea? Well, how unappealing are those tasks that you avoid on a daily basis. Whether they are personal tasks like balancing your checkbook or cleaning the toilet, or business tasks like bookkeeping and website updates, these are all important tasks that shouldn’t be avoided. Did you know that eating the frog, and crossing an item off your to-do list actually builds adrenaline and becomes addictive.

Virtual Therapist

If you are an individual starting a new virtual assistance business, I want to warn you: Try as you may to avoid it, at some point with many clients you will become a virtual therapist.