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Say Goodbye to Facebook Games

Candy CrushCandy Crush, Pet Rescue Saga, Farmville… These are just the first three that come to mind. And if you’re on Facebook, I’m sure you’ve heard of them as well. Business owners beware, however – they are very addictive and highly time consuming. If you’re trying to grow your business. it’s probably time to say goodbye to Facebook games.

Things to Never Tell a Client

When it comes to owning your very own small business, talking to your clients can be very much like talking to former employer(s). While on the job/clock or under contract there are certain things you should never say to a client. Believe me, if you say any of the phrases off my “Things to Never Tell a Client” list you might as well kiss your contract goodbye.

5 Reasons You CAN Afford a Virtual Assistant

Hiring support within your business, whether a full-time, in-house employee or a virtual, part-time consultant, can be scary for any business owner. One of the biggest concerns is often, “How will I be able to afford to pay them?” Because I hear these questions all the time, I’ve prepared a list of the 5 reasons you CAN afford a virtual assistant. Read on…

Know the Scope

Scope by PantoDXYou’ve probably already figured out that a lot of what we write about on our blog is based on our own first-hand experiences. This article is no different. The lesson today is Know the Scope (of work).

Here’s what prompted this article…

March Anti-Madness

I don’t know about other parts of the world, but in the United States the Spring and March Madness go hand-in-hand. Considering I have never watched a basketball game beyond when my boys were little and playing at the YMCA, I hold no interest in all the Hoop-la. (Yes, pun intended) March Anti-Madness, however, has a firm grip on my attention span.

L5Spring Clean by kcxdWhat is March Anti-Madness? Let’s define it as spring cleaning for your business.

During the course of this March and every March thereafter, I challenge you to take the necessary steps to clean up and better your business.

What Does Your Meta Content Description Say?

This afternoon I had an “SOS – Emergency” Skype message from a client. In short, a social media post went out for one of her clients that had information relating to their old company and business partner. While the post we had written referenced the correct company name and URL, the URL shortener we used pulled from a meta content description which hadn’t been updated since the client and their former business partner split. This was bad.

Under Promise and Over Deliver

Gold - iPhone Background by Patrick Hoesly on FlickrAs a business owner, there are times when I don’t understand why people can’t deliver, especially on the simplest tasks. A simple email would suffice, however sometimes there is no response whatsoever. What ever happened to under promise and over deliver? Are there times when I don’t accomplish tasks as I had hoped? Yep (and I hate to admit it). But you better believe that when I come forward to my client with my shortfall that I’m fully prepared to offer more on the back-end to make up for my initial shortcomings. With that said however, I am learning when to say “No.”

Do Something for Yourself… Everyday!

It’s almost 10am and I have yet to do any work for Sutton Creative Studios. Most days I would be on my computer around 7am, checking my email and working on client projects. Today, I did something for myself (and my family), and I encourage you to do the same. In fact, I encourage you to do something for yourself… everyday!

Slow Cooker by Pseph on FlickrIf you’re wondering what I did for myself/us today, it was simple – I prepared dinner (Sausage Gumbo – a first time in our house) and got it into the slow cooker. Simple as it may sound, many days Dave and I are running around hectic until around 4pm when one of us asks the other, “What are you thinking for dinner?” This is followed by a fast trip to the grocery and 99.9% of the time Dave prepares a fabulous meal. (The other .1% of the time, I prepare a… cough cough… mediocre meal… What can I say? I prefer to bake desserts!)

Today I took my time. I cleaned up the kitchen. I chopped the vegetables without cutting my finger. I listened to our favorite radio station and sang to the baby. And again, I took my time.

Law of Attraction

As a virtual assistant and small business owner, it’s easy to become wrapped up in the problems of your clients. If they’re having a bad day or issues with a project they may call you to help fix the problem. While some tasks may appear impossible to overcome, it’s important to maintain a positive attitude. This is where the Law of Attraction comes in.

The Law of Attraction by Esther HicksI (Kim) was introduced to the Law of Attraction in late 2008. I had recently lost my job, and I attended a networking event in effort to grow my interior design business. (Have I ever mentioned that I was an interior architect for 10 years prior to starting Sutton Creative Studios?)

Anyway… I visited a chiropractor in the group and during the course of my first appointment we began talking about religion and frame of mind. Over the course of the next year, my chiropractor and I became friends and he encouraged me to work on manifesting my dreams and desires. He said something one day about winning the lottery, to which I responded, “I don’t need to win the lottery. I would just like to be hired by someone who did.”

No joke, two weeks later I received a referral for one of the Piqua, Ohio Mega-Million winners.

Establish Client Boundaries

Stacheldraht Barbed Wire by manoftaste.deDespite “business hours” and requests to make appointments using an online scheduler, sometimes there are clients who play by their own rules. Calls come in at 10:30pm, weekends, and when you are on previously scheduled calls with other clients. You can sit there and hold a grudge, or you can backtrack and establish client boundaries.

You might be surprised to read this, considering I/we usually try to be extremely accommodating. Being accommodating, however, can often turn into clients taking advantage of your generosity.

YOU are your business’ owner, and YOU are the one who has to establish client boundaries. Nobody else is going to do it for you.